Karl Malone’s Body and Paint and Puente Hills Auto Body named Collision Centers of the Year
Two PPG (NYSE:PPG) customer shops—Karl Malone’s Body and Paint of
Draper, Utah, and Puente Hills Auto Body of the City of Industry,
California—have earned the 2016 Toyota Certified Collision Center of the
Year Triple Crown Award. The annual award recognizes the three
top-performing Toyota certified collision centers in the country.
According to Toyota representatives, collision centers are evaluated on
a points system based on customer satisfaction; manager, estimator and
technician certification; facility and equipment requirements; and other
benchmark achievements. The award is highly competitive, with nearly 200
Toyota certified collision centers nationally vying for the honor.
“We are extremely proud of these two fine collision centers and their
employees,” said Tom Wolf, PPG director, refinish business development.
“The National Toyota Certified Collision Center of the Year Triple Crown
Award is one of the most prestigious honors in our industry and confirms
the commitment each of these shops has made to its customers in
providing quality products and service. Karl Malone’s Body and Paint and
Puente Hills Auto Body can take great pride in what they’ve achieved. We
are happy to congratulate them.”
Karl Malone’s Body and Paint has been a PPG customer since it opened in
2013. The facility has 25 employees with two painters certified to spray
ENVIROBASE® High Performance waterborne products. This is the shop’s
first National Toyota Certified Collision Center of the Year Triple
Crown Award.
“I’m grateful to the owners and managers. Their commitment has made the
shop a first-class participant in the collision repair industry; they’ve
built an exceptional facility for our customers and employees,” said
Laif Ekberg, collision center manager, upon learning of the award. “It
is gratifying to work with such dedicated professionals who strive for
excellence in every stage of the process, in the office and the shop.
Our consistent hard work has paid off in building long-term trusting
relationships with our customers, insurers and the community.”
Puente Hills Auto Body, a part of Puente Hills Toyota, has been a PPG
customer since owner Frederick Hitchcock opened it in 1978. It converted
to using the Envirobase High Performance waterborne
system by PPG in 2007. This is the first time the shop has won the
award, although it has finished in the top 10 every year since 2006. Rob
Huntington, Puente Hills Auto Body collision center director, manages a
staff of 30 employees including two PPG-certified paint technicians, and
he credits the center’s entire team and Hitchcock’s support for the
shop’s achievements.
“Our employees are really excited about receiving such recognition,”
Huntington said. “We have a terrific owner who genuinely cares about his
staff and his customers. We hire the right people—people who like what
they do, are good at what they do, and are committed to customer
service. And we have the support of PPG and its products. It’s a great
combination, and it works for us. The award is a tremendous affirmation
of our work.”
Toyota representative Eric Mendoza, manager, wholesale parts and
collision, presented the award for Puente Hills Auto Body to Huntington,
Puente Hills Toyota Vice President/General Manager Nicholas Cardin and
Hitchcock Automotive President Howard Hakes at a banquet in Newport
Beach for the shop and its employees. Similarly, George R. Irving Jr.,
Toyota North America national manager, wholesale parts and collision,
presented the award for Karl Malone’s Body and Paint to former NBA
player and Principal Owner Karl Malone, Co-Owner Andrew Madsen, General
Manager Jon May and Ekberg at a dinner in Salt Lake City.
For more information about PPG and its automotive refinish products,
call 800-647-6050 or visit www.ppgrefinish.com.
PPG: WE PROTECT AND BEAUTIFY THE WORLD™
At PPG (NYSE: PPG), we work every day to develop and deliver the paints,
coatings and materials that our customers have trusted for more than 130
years. Through dedication and creativity, we solve our customers’
biggest challenges, collaborating closely to find the right path
forward. With headquarters in Pittsburgh, we operate and innovate in
more than 70 countries and reported net sales of $14.8 billion in 2016.
We serve customers in construction, consumer products, industrial and
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of PPG Industries Ohio, Inc.
PPG Media Contact: Cynthia SchauerAutomotive Refinish440-572-2800 schauer@ppg.com www.ppgrefinish.com